Customer Service Associate

Location: Habitat ReStore Saint John

Duration: Full Time

Hours: 30–35 hours/week

Position Summary

The Customer Service Associate plays a key role in creating a welcoming and positive shopping experience at the Habitat ReStore. This role supports daily retail operations while promoting Habitat for Humanity’s mission of affordable homeownership.

Key Responsibilities

- Greet and assist customers in a friendly, professional manner

- Process purchases using POS system (cash, debit, credit)

- Answer questions about products, pricing, and store policies

- Support merchandising, pricing, and organizing store displays

- Assist with donation intake and provide donor support

- Maintain cleanliness and organization of sales floor

- Promote store campaigns, sales, and community initiatives

Qualifications

- Strong communication and interpersonal skills

- Positive attitude and willingness to learn

- Ability to work in a fast-paced retail environment

- Basic math and cash handling skills (asset)

- Interest in community work or non-profit sector (asset)

What You’ll Gain

- Hands-on retail and customer service experience

- Communication and teamwork skills

- Exposure to non-profit operations and social enterprise

- Contribution to building affordable housing in your community