Customer Service Associate
Habitat for Humanity
Saint John, New Brunswick
Full Job Description
Customer Service Associate
Location: Habitat ReStore Saint John
Duration: Full Time
Hours: 30–35 hours/week
Position Summary
The Customer Service Associate plays a key role in creating a welcoming and positive shopping experience at the Habitat ReStore. This role supports daily retail operations while promoting Habitat for Humanity’s mission of affordable homeownership.
Key Responsibilities
- Greet and assist customers in a friendly, professional manner
- Process purchases using POS system (cash, debit, credit)
- Answer questions about products, pricing, and store policies
- Support merchandising, pricing, and organizing store displays
- Assist with donation intake and provide donor support
- Maintain cleanliness and organization of sales floor
- Promote store campaigns, sales, and community initiatives
Qualifications
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Ability to work in a fast-paced retail environment
- Basic math and cash handling skills (asset)
- Interest in community work or non-profit sector (asset)
What You’ll Gain
- Hands-on retail and customer service experience
- Communication and teamwork skills
- Exposure to non-profit operations and social enterprise
- Contribution to building affordable housing in your community
On-Site
Pay: 15.9
Rate of Pay: Full-time
If you are a job seeker with a disability and would like to speak to a member of our team about this position, please contact Andrew Cosman at [email protected] or 506-631-8035.
